Payments & memberships

Failed payment
5 business days grace, then all services suspended (no emergencies). Reactivates when funds clear, up to 5 days.
Termination
3 consecutive missed months ends the membership. Re-applying needs a new $100 fee.
Cancellation
Takes effect at the end of the paid period. No prorating.
MemberPlanRateStatusPaid untilNotes
Dana Whitfield
M-0412
12 months prepaid$159/moActiveAug 31, 2027
Kwame Osei
M-0409
Monthly$175/moGraceOct 1, 2026Card declined Oct 7 · day 3 of 5
Sarah Park
M-0401
6 months prepaid$210/moActiveFeb 28, 2027
Greg Lyle
M-0388
Monthly$149/moSuspendedSep 1, 2026No services until funds clear
Ana Ruiz
M-0350
Monthly$165/moTerminatedJul 1, 20263 missed months · re-apply needs $100 fee

Transfers, cancellations and the failed-payment flow are rules only in this prototype, not clickable.